From your coins to your address

The swap, step by step

1. 1

   Choose coins and amount

   Pick what you send and what you get, and enter the amount. The quote shows the rate, our fee and how much you'll receive, with network costs already included.

2. 2

   Add your addresses

   Paste the address that should receive the coins. Add a refund address too: if the swap can't complete, the coins go back there. We check both addresses before we go on.

3. 3

   Send the exact amount

   You get a one-time deposit address, a QR code and the exact amount to send. Send from any wallet or from an exchange withdrawal. The address works for a limited time, shown on your order page.

4. 4

   The swap runs

   Once your deposit is confirmed on its network, the swap protocol exchanges it at the market rate. Your order page shows each step as it happens.

5. 5

   Coins arrive

   The protocol sends the coins to your address. The order page shows the transaction link, so you can check it in a block explorer.

What is a network?

A network is the blockchain a coin moves on. Some coins, like Bitcoin, have one network. Others, like USDT, exist on several networks at once: USDT on Tron is called TRC-20, and USDT on Ethereum is called ERC-20.

It's the same coin, but each version can only be sent on its own network. That's why every coin in our form shows its network.

Coins on more than one network

Coin	Networks
ETH	Ethereum Arbitrum
USDC	Ethereum · ERC-20 Arbitrum Solana · SPL
USDT	Ethereum · ERC-20 Tron · TRC-20 Arbitrum Solana · SPL

Sending from an exchange

You can pay for a swap straight from an exchange withdrawal. The steps are the same on most exchanges:

1. 1Open Withdraw (sometimes called Send) and choose the coin.
2. 2Choose the network that matches your deposit address, for example TRC-20 for USDT on Tron.
3. 3Paste the deposit address. Check the first and last few characters.
4. 4Enter the amount. If the exchange takes its fee out of this amount, add the fee on top so the right amount arrives.
5. 5Confirm the withdrawal. Some exchanges hold withdrawals for a review, which can add time.

How long it takes

Most of the time is spent waiting for your deposit to be confirmed on its network. The swap and the payout usually take a few minutes after that.

From Tron, Ethereum, Arbitrum or Solana

usually 3–10 min

From Bitcoin

usually 15–30 min

Withdrawal from an exchange

plus the exchange's own wait

These are typical times, not promises. Your quote shows an estimate for your pair, and a busy network can be slower.

Refunds

A swap is refunded when it can't complete. That can happen if:

• the market rate moves past the minimum shown in your quote before the swap runs;
• the deposit doesn't pass the protocol's checks;
• the pair is paused for a short time, for example during network maintenance.

Refunds go to the refund address you gave, in the coin you sent, minus the network cost of sending them back. We can't send them anywhere else, so check the refund address before you start.

How we check addresses

Before we create a deposit address, we check your receiving address and your refund address against public sanctions lists, such as the US OFAC list, and against the blocklists that stablecoin issuers keep.

The check takes a second and needs nothing from you. If an address is on a list, we can't create the order and we'll tell you so in the form.

The swap protocol also checks deposits on its side. A deposit that doesn't pass its checks is returned to your refund address.