Draft — under legal review. This text is a working draft and is not in force yet. Items in [brackets] will be filled in after review.
Legal
Legal documents
The rules for using BayChange, how we handle your data, how we screen addresses, and how refunds work. Written in plain English wherever we can.
- Terms of UseWhat BayChange does, what it doesn't, and the rules for using it.Last updated 23 October 2026Read
- Privacy PolicyWhat data we collect, why, how long we keep it and who sees it.Last updated 23 October 2026Read
- AML & Sanctions PolicyHow we screen addresses before you send, and what happens on a match.Last updated 23 October 2026Read
- Refund PolicyWhen funds go back to your refund address, what it costs, and what to do if something went wrong.Last updated 23 October 2026Read
The essentials
- We never hold your funds
Swaps are executed by an independent decentralised protocol. Your deposit goes to an address the protocol controls.
- Addresses are screened before you send
We check payout and refund addresses against sanctions lists before you get a deposit address.
- Refunds go to your refund address
If a swap can't complete, the protocol returns funds there, minus the network fee.
- Blockchain transactions are final
Check every address. Amounts below the minimum, or sent after the address expires, may be lost.
Who operates BayChange
- Company
- [Company legal name]
- Registered in
- [Jurisdiction], no. [Registration number]
- Licence
- [Licence]
- Registered address
- [Registered address]
Contacts
- Orders, refunds and complaints
- [[email protected]]
- Sanctions, screening and law enforcement
- [[email protected]]
- Privacy and data requests
- [[email protected]]
